How We Created a Better Shipping Experience

Qusai Alghussein

Managing Director

Oct 4, 2025

Qusai Alghussein

Managing Director

Oct 4, 2025

Qusai Alghussein

Managing Director

Oct 4, 2025

Green Fern
Green Fern
Green Fern

How We Created a Better Shipping Experience

At SHPD, we started with a simple question: why is shipping still so complicated?

From hidden fees and long delays to poor tracking and confusing paperwork, sending a package often feels harder than it should be. For many in Madrid’s diaspora communities, especially those sending goods to Latin America, shipping isn’t just about logistics — it’s about staying connected with loved ones. Yet the process was full of obstacles.

We created SHPD to change that.

Listening First

We spoke to families, students, and small business owners who ship regularly. The feedback was clear: people wanted fair pricing, reliable partners, and an easy-to-use app that gave them peace of mind.

Building Smarter

Instead of reinventing shipping, we partnered with trusted logistics companies and layered technology on top — making the experience more transparent, efficient, and affordable. With SHPD, you can see prices upfront, generate labels and customs forms in seconds, and track your package without stress.

More Than Packages

For us, shipping isn’t just moving boxes. It’s medicine reaching a mother in Caracas, clothes arriving for a child in Havana, or a small business delivering its first international order. Every shipment tells a story — and we’re here to make sure it’s a smooth one.

At SHPD, we believe shipping should be simple, clear, and human.
That’s how we built a better shipping experience — one package at a time.